WSJ: How A Few Bad Apples Ruin Everything
21 Dec 2012How a Few Bad Apples Ruin Everything
What harm can a handful of nasty or incompetent employees do? A lot more than you may think.
<http://online.wsj.com/article_email/SB10001424052970203499704576622550325233260-lMyQjAxMTAyMDEwNTExNDUyWj.html>Superstars get a lot of attention from bosses. But bad apples deserve even more.
A growing body of research suggests that having just a few nasty, lazy or incompetent characters around can ruin the performance of a team or an entire organization—no matter how stellar the other employees.